Privacy Notice - Findhome

1. Who We Are

Find Home is the trading name of IF ATELIER LIMITED, a company registered in England and Wales under company number 16395450.

We provide relocation, property search, rental advisory and related support services in London.

We take the privacy and security of personal information seriously and are committed to processing personal data lawfully, fairly and transparently in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We have paid the applicable data protection fee to the Information Commissioner’s Office (ICO).

For the personal data we control, IF ATELIER LIMITED acts as the data controller.

2. Information We Collect

Depending on the services you request, we may collect:

Names, contact details and correspondence addresses.
Property preferences, budgets and relocation requirements.
Identification documents and information required for tenancy applications.
Employment, income and financial information relevant to rental applications.
Communications and records relating to our services.
Information needed to coordinate your move and associated arrangements.

We aim to collect only personal information reasonably necessary for the relevant service.

3. How We Use Your Information

We may use personal information to:

Respond to enquiries and provide consultations.
Identify suitable properties and coordinate viewings.
Assist with rental offers, applications and tenancy arrangements.
Communicate with landlords, letting agents and referencing providers.
Coordinate relocation, move-in and associated services.
Manage our contractual relationships, business records and legal obligations.

We process personal information where necessary to perform a contract or take steps requested before entering into a contract, comply with legal obligations, or pursue legitimate business interests where permitted by law. Where consent is required, we will seek it.

4. Sharing Your Information

Where necessary to provide our services, we may share relevant information with:

Landlords and their appointed letting agents.
Tenancy referencing and identity verification providers.
Property management companies.
Relocation and other service partners involved in your arrangements.
Professional advisers, regulators and public authorities where legally required.

We share personal information only where there is an appropriate lawful basis and take reasonable steps to limit disclosures to what is necessary.

Third-party organisations may act as independent data controllers under their own privacy notices.

5. Data Security and Retention

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Personal information is retained only for as long as necessary for the purposes for which it was collected, including applicable legal, regulatory, accounting and contractual requirements.

Retention periods depend on the type of information and the relevant purpose.

6. International Data Transfers

Where personal information is transferred outside the United Kingdom, we will take steps to ensure that appropriate safeguards or other lawful transfer mechanisms apply, as required by UK data protection legislation.

7. Your Data Protection Rights

Subject to applicable legal conditions, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request erasure of personal information.
Request restriction of certain processing.
Object to certain uses of your information.
Request data portability where applicable.
Withdraw consent where processing is based on consent.

You may contact us to exercise these rights.

8. Contact and Complaints

For questions about how Find Home handles personal information, or to exercise your data protection rights, please contact:

IF ATELIER LIMITED (Trading as Find Home)
Email: info@find-home.uk

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk

9. Updates to This Notice

We may update this Privacy Notice periodically to reflect changes in our services, legal requirements or data protection practices.

The latest version will be published on our website.